Comet Backup

Bring your own Comet Server for optional per-customer cloud backup

Not configured

Configuration

Enable Comet Backup

Comet Server URL

Your self-hosted or Comet-hosted server. https://host[:port] only.

Admin Username

Admin Password

Stored encrypted; only used server-side to call your Comet admin API.

Auto-create tickets on backup failure

Cleanup buffer (days)

When an asset or customer is deleted, their backup device/account is automatically removed from the Comet server after this many days. Pending cleanups are listed below and can be cancelled. Deleting the backup account deletes its backed-up data.

How it works

Cloud backup is the customer's choice. When staff generates an installer (or a customer downloads one from the portal), they're asked whether they want the optional cloud backup. Only machines installed with an opted-in installer get the backup client - existing devices are never modified.
A Comet backup user is auto-created per customer the first time one of their opted-in machines enrolls.
Backup job status is polled every 30 minutes; failures raise alerts (and tickets, if enabled above).
Per-customer device counts below help with billing.

Backup Status & Usage

🗑️ Scheduled Cleanups

Backup devices/accounts of deleted assets and customers, removed from the Comet server automatically after the buffer. Cancel a row to keep those backups.