RAD Computers
v1.2
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RMM Policies

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Policies let you configure monitoring thresholds, scheduled scripts, and update settings that apply to groups of assets.

Policies

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    👈

    Select a policy

    Choose a policy from the list to view and edit its settings

    Policy Name

    Active
    General
    Monitors
    Setup Scripts
    Recurring Scripts
    Updates
    Assignments
    🖥️ Enable Remote Access (RustDesk)
    Deploy RustDesk to endpoints with this policy for remote desktop access. Requires RustDesk configuration in Admin Settings.
    Active
    When disabled, this policy will not apply to any assets

    Enable monitors to receive alerts when conditions are detected. Configure thresholds where applicable.

    📊

    Performance Monitors

    ▼
    High CPU Usage
    Alert when CPU consistently exceeds threshold
    %
    Low Memory
    Alert when available memory falls below threshold
    % free
    Low Disk Space
    Alert when free disk space falls below threshold
    % free
    Offline Detection
    Alert when asset stops checking in
    min
    ⚡

    Stability Monitors

    ▼
    Application Crashes
    Detect application crashes via Event Log (Event IDs 1000, 1001, 1002)
    Blue Screen (BSOD)
    Detect system crashes and unexpected shutdowns (Event IDs 41, 6008, 1001)
    High Uptime Alert
    Alert when system hasn't been rebooted in a while
    days
    🔧

    Hardware Monitors

    ▼
    Device Manager Errors
    Detect driver and device errors (Event IDs 219, 7000, 7001)
    HD SMART Failure
    Detect hard drive SMART warnings and failures (Event IDs 7, 11, 51, 52)
    Disk Fragmentation
    Alert when HDD fragmentation exceeds threshold
    %
    🔐

    Security Monitors

    ▼
    Firewall Disabled
    Alert when Windows Firewall is turned off (Event IDs 2004, 2010)
    Failed Login Attempts
    Alert on multiple failed login attempts (Event IDs 4625, 4771)
    per hr
    New User Created
    Alert when new local user accounts are created (Event IDs 4720, 4732)
    🛡️

    Windows Defender

    ▼
    Real-time Protection Disabled
    Alert when Windows Defender real-time protection is turned off
    Malware Detected
    Alert when Windows Defender detects malware or threats
    Malware Action Failed
    Alert when Defender fails to quarantine or remove a threat
    Definitions Outdated
    Alert when virus definitions are out of date
    days
    Scan Error
    Alert when a Defender scan fails or encounters an error

    Setup Scripts

    Scripts that run when an asset first receives this policy or based on conditions

    🚀

    No setup scripts configured for this policy

      Recurring Scripts

      Scripts that run on a recurring schedule on all assets with this policy

      📜

      No recurring scripts configured for this policy

        Windows Updates

        Auto-approve Critical Updates
        Automatically approve critical security updates
        Auto-approve Security Updates
        Automatically approve security updates
        Auto Reboot
        Automatically reboot after updates if required

        Assignments

        Customers and folders using this policy. To assign this policy, edit the customer or folder directly.

        🔗

        This policy is not assigned to anything yet

        To assign this policy, go to Customers and edit a customer's policy settings.

          Create New Policy

          Add Script to Policy

          Add Setup Script